State Farm® Insurance Agent Jay Ellett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Adney Casey III
November 1, 2024
"Jay and his team are one of a kind! We had some deals fall through during the home buying process, Jaclyn was very helpful, patient and kind as worked through them. They were able cut my insurance premiums almost in half while not giving up any coverages. Give them a call! They love their clients!!!"
"Thank you for taking the time to share your thoughts. We are glad we were able to save you so much. We appreciate you. "
William Eason
October 30, 2024
"It’s all been a pleasure with these nice ladies even helped med with a situation I had with another company that could not help me."
"Thank you for taking a moment to share how we've been able to assist you with problems you had outside of State Farm. We appreciate you. "
Caleb Todd
October 11, 2024
"They cover all my equipment at an affordable price for a locally owned small business."
"Glad we could help you and your business Caleb, thanks."
Tina Woodley
October 10, 2024
"Mrs Karen and the team at the Pinson, Al branch is amazing, any time I have a question or concern they are always there to help in a timely manner!"
"Thanks for the kind words Tina, we appreciate you and Jeremy."
Brenda
October 3, 2024
"This office gives excellent service. It doesn't matter if I speak with my representative or another member of the staff. They are polite and knowledgeable about my needs."
"Thank you for the kind words Ms. Brenda. We appreciate you guys and are thankful you trust us to protect you."
Xeta mancer
September 30, 2024
"They’ve been an absolute asset to protecting my home and automobiles, and they have some of the best customer service available in the industry. 5 out of 5, would recommend this office for your insurance needs!"
"Thank you for taking time to share your experience with our office. We are proud to have served you and your parents for the past 10 years."
Robert Buisson
September 24, 2024
"Just renewed insurance with State Farm. (Jay Ellett) . The transaction was seamless and the agent was quite nowledgeable. She had a good sense of humor and at the same time very professional."
"Thank you, Mr. Buisson, for the kind words. Jaclyn told me about your cooking skills. Don't invite us to your next cookout unless you are prepared for she and our 3 kids to come."
Pat Bentley
September 24, 2024
"Worked within my budget to get me the best insurance to cover my needs and to protect my property and family"
"Thank you, Pat, for the kind words; we appreciate you."
Courtnei J.
September 13, 2024
"Great service! Started with auto insurance and went back for renters. I appreciate Tasha’s responsiveness. Always very helpful!"
"Thanks for the kind words, we appreciate you!"
Jordan Kilgo
September 13, 2024
"I have 2 auto’s insured with Jays office, and 1 renters policy. Tasha is always so sweet and gets things done in a timely manner. Definitely would recommend to anyone looking for insurance!"
"Thank you Jordan for taking time to share and congrats on the upcoming home move for you guys."
Stevi Wood
August 16, 2024
"Great customer service!"
"Thank you for taking time to share your experience with our agency. "
William Brewer
August 15, 2024
"I changed to Jay Ellett a few years ago due to a former unresponsive agent. Since then, I have received quick, professional service with absolutely no issues."
"Thank you for allowing you to serve you Mr. Brewer, we appreciate you. "
Paige Lowe
August 14, 2024
"We had hail damage to our roof and Karen and the team were awesome!! Karen jumped right on our claim and in no time we had a new roof!!! I highly recommend State Farm and Jay Ellett and Karen Mundi!!!"
"You guys had a hail of a claim Mrs. Lowe. Glad we were got you switched over to us a couple of years ago to ensure your roof was replaced."
Kristy Brock
August 14, 2024
"Jay Ellett’s office in Pinson rock, they are awesome, super sweet, and amazing at what they do!!! Karen and Tasha are always there to help. They are super easy to work with. They will surely put a smile on your face and have you laughing before leaving out of that office. The best customer service around. It’s rare that you find an office that takes pride in their jobs anymore, but this office does!! Keep up the hard work."
"Thank you Kristy, we are glad you trust us and feel at home here."
Sara Hettich
August 14, 2024
"The team here is friendly and very helpful! I highly recommend!"
"Thank you for the kind words Sara, we appreciate you and Coach and look forward to serving you for years to come."
Chris Tinsley
August 14, 2024
"This office has gone above and beyond my expectations on previous offices I’ve been with. They’re all very personable and treat you though you are family. I have dealt with Jay, Karen and Natasha multiple times and I just can’t say enough about them. They pay attention to my policies and correct things when they see it could help me. Not only do I have my personal auto and home, but I have my business auto and life insurance with them too. Great people who have become my friends. Thank you for great at what you do!!!"
"Chris, you know how to make an office blush. We appreciate you and are glad you have trusted us to handle your, your business' and your family's insurance needs."
Eric Harper
July 3, 2024
"Karen has always gone above and beyond to answer any questions especially when we had a new teen driver. We always refer and my mother even signed up."
"Thank you for the kind words Eric; we appreciate you and Amanda."
Lesley Byrd
July 3, 2024
"Always helpful and personable"
"Thank you Lesley, we look forward to serving you and David for many more years."
Robert Young
July 3, 2024
"We use Karen for business and personal. She has made things easy and while saving us time and money. We are now lifelong customers."
"Thank you Robert. Your whole family is a pleasure to do business with."
Kevin Quinn
July 3, 2024
"Very professional people and answer your questions right away"
"Thank you Kevin for trusting in us to be your new agent. We appreciate you."
Falicia Crocker
July 3, 2024
"Very helpful and easy to deal with, would 100% recommend!"
"Thank you Falicia! It's been a pleasure to serve you for ten years; we look forward to the next ten."
Whitney Carden Cole
June 28, 2024
"Excellent customer service and easy to work with. Jaclyn, Karen, and Tasha have always been extremely helpful with any questions/concerns."
"Thank you Whitney, we appreciate you. "
Cecilia Ann Braddock Martin (Cissy)
June 28, 2024
"Needless to say, when it rains it pours! Karen at Jay's State Farm insurance is an angel. She has helped me tremendously, it's been one of those years and she comes through 110% and has been there to help or answer any questions I have, she always calls me right back! 👍👍👍👍👍 5 thumbs up to Jay Ellett - State Farm Insurance in Pinson Alabama! If you're looking for Great Dependable insurance at great rates give them a call!"
"Thanks for taking time out of your day to share your experience with our office; we appreciate you."
Brianna Payne
June 27, 2024
"Jay and crew are such a joy to work with. They all worked so hard to help me in my situation and checked in to make sure I was good and didn’t need any other support. Highly recommend!"
"Thank you for the kind words Brianna; we are glad you and your property was safe. "
James Hamilton
March 13, 2024
"Convenient and friendly! They are there, just like the commercial !"
"Thank you for the kind words Mr. Hamilton; we appreciate you. Enjoy your new car!"