State Farm® Insurance Agent Jay Ellett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kaye Burrow
November 12, 2025
"Outstanding services provided. Very professional and knowledgeable staff. I am able to save money because of staff assistance. Will definitely will remain with Statefarm.."
"Thank you for sharing, Ms Burrow. We are glad we could save you so much and enjoyed visiting with you yesterday."
Heather Thomas
October 29, 2025
"Staff is amazing! Always ready to help no matter how insane my questions, concerns or the situation may be. Would recommend if anyone needs insurance coverage."
"Heather, it's not just you; a lot have questions they feel are insane but we're here to answer and explain. Thanks for your recommendation."
Doug Rhoades
October 26, 2025
"All were very helpful and got me the best rates they could. Special thanks to Tasha. I really enjoyed here thoroughness as well as our conversation as she dotted all the I's and crossed all the T's."
"Thanks for taking time so share you experience with us sir. We are glad we were able to earn your business and save you quite a bit in the process. We appreciate you. "
Joann Griggs
October 9, 2025
"I needed to get car insurance right away. They made it real easy and enjoyable."
"Thank you, Joann, for sharing how easy we were to deal with. We appreciate you."
Braxton Lewis
September 26, 2025
"Karen and Jay are very helpful and friendly to work with!"
"Thanks for taking time to share. You'll find Tasha and Jessica to be friendly and helpful when you deal with them too!"
james d
September 19, 2025
"Very helpful"
"Thank you for sharing, James. Let us know what we can do to earn that 5th star as we strive to provide 5* service to everyone."
Scott Ransom
September 18, 2025
"Staff are so courteous and professional! Not only are they great prices, They explain everything in depth!!! Highly recommend calling them ASAP!"
"Thank you for the review, Scott!"
Jacob Stanley
August 27, 2025
"Karen is always quick to answer and always helpful! Highly recommend!"
"Thanks for leaving us a review Jacob; we appreciate you and Olivia."
Tara Ford-Williams
August 12, 2025
"I absolutely love Karen that works here she and all the staff has been a breath of fresh Air to work with !"
"Thanks for the review, Tara. We try and be helpful and responsive for everyone; glad we're doing so for you and your family."
rodrickus austin
August 4, 2025
"Excellent prompt service"
"Thanks Rodrickus; glad we could assist you with your insurance need."
James Clifton
July 23, 2025
"Good place to have insurance. Office staff is great."
"Thank you for taking the time to share, James, we appreciate you."
Diedra Hurdle-Ruff
July 22, 2025
"I can always count on great customer service. I go to Tasha every time I'm there. They greet me with a smile when I walk in."
"Deidra, we are thankful for your business, you've been a pleasure to serve."
Betty Doyle
July 2, 2025
"My name is Betty Doyle. I have been with State Farm for several years now, Jay Ellett in Pinson, Al is my agent. Jay and his staff go above and beyond to take care of their insured. They truly treat you with the same courtesy and respect as they would want for themselves and their families, in turn this makes you feel like family too. It is truly a comfort knowing if tragedy strikes I have someone who sincerely cares and will help me through. Thank you Jay and staff."
"Thank you, Betty. We hate that you are having to deal with being hit by someone else but are here to help."
Connie Wallis
June 24, 2025
"Excellent customer service. I appreciate this team very much!"
"Thank you for your 5-star review. We are thankful to have had the opportunity to serve you for the past decade and look forward to several more."
Mike Daugherty
June 17, 2025
"Stop by for a quote and the ladies in the office were so helpful and saved me a lot of fun."
"Mike, thanks for taking time to share the kind words relating to your experience with our office."
Janet Stell
June 16, 2025
"Hey my name is Janet Campbell and I have been with State farm for a while they have always treated me like family and always been there for me no matter what situation I'm in thank you State farm for being my family and being there for me when I needed you the most"
"Thanks for having been with us for a number of years now Janet. We look forward to serving you for many more."
Keith Bearden
June 11, 2025
"Awesome group and karen hilgendorf mundi and Jay Ellett are an amazing group and always take care of all your insurance needs. And definitely cheaper and better than any other insurance company."
"Thanks for the kind words, Keith, we appreciate you."
Tammy Lee
June 3, 2025
"Great customer service! Karen is always willing to talk out options that meet our needs."
"Tammy, we appreciate your family's business. We hope to serve you as long as your prior agent that retired last year"
Corey Darnell
May 30, 2025
"Very great people to work with, always understanding and will help you if they can I highly recommend"
"Thank you for the kind words, Corey. We are glad we've been able to help you with your personal and business policies."
sarah young
May 29, 2025
"Always a pleasure adding or taking off anything on our insurance! We know the price will always be the best!"
"Thank you for your 5-star review! We are thankful for your family."
Dennis Trotter
May 21, 2025
"I Went with jay and his assistants because of there professionalism, there kindness, and most of all there honesty. They all been great to me over the years thank all of yall for everything you do best agents in town!!"
"Thank you for taking time to share your years of positive experiences with our office; we appreciate you."
Jeremy Peoples
May 19, 2025
"Karen said I needed full coverage to cover a car that is broke downcar . Tried to just get comprehensive only and she told me that I had to have full coverage. She needs to fix what she did to my account. Don't come to this office. Very miss leading."
"Jeremy, we are sorry you aren't happy with our agency's handling of your coverage requests. Karen was walking you thru the requirements of having to have liability coverage in place on a vehicle that has a tag on it in order to prevent you from getting a fine from the state. When you indicated you didn't want to turn the tag in that's when she advised you would need to keep liability in place along with the comprehensive you were requesting, not 'full coverage.' We always make sure to make our insureds aware of state requirements as we don't want any fines, and potentially license suspensions, to occur in case of multiple fines. Please contact me so I can address your concerns further."
Greg Gober
April 23, 2025
"This office is amazing. Dealing with the office staff is as smooth as butter."
"Thanks for buttering us up with the amazingly kind words."
Lupe
April 23, 2025
"Karen has been great!! They gave me the best quote anyone gave me!!!! They the best!!!!!!"
"Thank you for taking time to share your experience; we appreciate you."
Reagan Tinsley
April 23, 2025
"Karen at Jays office is always very helpful and quick"
"Thank you for taking the time to share your thoughts! We all stive to provide quick, helpful service."