
State Farm® Insurance Agent Jay Ellett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashley Calloway
March 11, 2025
"Had a great experience with this office."
"Thanks for the kind words, Ashley. We stive to be easy and pleasant to deal with every day. Stay in touch with us as your life needs change."
Daryel Thomas
March 5, 2025
"Very friendly and helpful would recommend to anyone they went out of their way to make sure I had the right policy"
"Thanks taking the time to share and for being a policyholder for over a decade now."
Steve fodor
March 4, 2025
"The girls in the office have always been so friendly and helpful. Always there when I have questions."
"Thanks sir. We are glad you chose to switch over to us last year."
Benji Boyer
March 2, 2025
"Thank you for taking care of my ever-changing car insurance needs! Great communication and service from the Jay Ellet local SF group here in Pinson. That Mercedes tho! Lol!"
"Thanks for taking time to share your thoughts."
Debbie Fannin
February 27, 2025
"Fabulous help and wonderful people. Couldn't ask for a better agent's office."
"We’re thankful for your feedback! We appreciate being able to serve your family for more than a decade."
Rose Smith
February 26, 2025
"Absolutely love the staff of this office!! I’ve been a customer now for a little over a year and a half. Karen was so thorough when going over every single way that I could save money on life insurance and my auto insurance. Very, very highly recommended!!"
"We appreciate the kind words and having you as a policyholder. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Daniel Williams
February 20, 2025
"👍👍 All around excellent very happy with everything."
"Thanks for your positive feedback! Let us know if we can help you in any way. We appreciate you."
Randall Hosey
February 11, 2025
"Curtious and very knowledgble."
"Thank you for taking the time to leave a review. We're glad to have you as a policyholder."
Travis Mcguire
January 31, 2025
"This place is awesome 😎.. highly recommended State Farm for all your insurance needs"
"Thank you for the awesome review Travis."
Richard Gajdos
January 30, 2025
"I can’t say thank you enough for jay and Tasha that I deal with at State Farm. No matter what happens they have been there to help me and guide me through the process. It’s nice to have an insurance agent that cares about you and your family."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Marion A.
January 22, 2025
"They were very informative helpful and knowledgeable. The gals in the office are also agents which helps a great deal. Easy to find."
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Sofrina Shepard
December 18, 2024
"I have been struggling to deal with “a different agency” (to put it mildly)! I decided to call Jay Ellet’s office which is in my neighborhood to ask what I thought was one simple question—how do I switch to your office? That one question led to the most informative conversation I’ve had with an agent. Ms. Karen answered ALL of my questions-even the ones I didn’t know I had. She also helped me understand ways that I could help my children understand the world of insurance better. Thank you TREMENDOUSLY, Ms. Karen."
"We were sorry to hear about the problems you were having. If there is anything else we can do to help, please let us know!"
Mitch Arnold
December 12, 2024
"Anytime I have a problem with my auto or home insurance I can call State Farm and it’s taking care of They’re very professional So I would highly recommend State Farm insurance"
"Thank you for your 5-star review! We appreciate you."
Malinda Howard
December 9, 2024
"This is great group of people.Always fast to get you answers. They explain all answers, not leaving you hanging. Quick, fast responses.."
"Thank you for sharing your experience with our office. If there is anything else we can do to help, please let us know!"
Tami Roberts
December 9, 2024
"The agents are always professional and go above and beyond to help their customers"
"Thanks for the feedback. We appreciate you. "
Anita Luna
November 22, 2024
"I’ve been with this State Farm since it opened and if the can find me a discount to save money they do so knowledgeable and kind and very helpful 🙏✌️❤️thanks for all the years of service"
"We appreciate your review! It's been a pleasure to serve you for almost ten years now."
Angela Crosby
November 22, 2024
"Natasha Sepeda is an exemplary model of excellence in her profession. Her prompt and reliable retrieval of documents, coupled with her ability to negotiate superb rates, is a testament to her exceptional skill. I enthusiastically endorse her to everyone I know."
"Thank you, Angela, Tasha does a great job, glad you feel the same way!"
Jessica McGuire
November 22, 2024
"This teams does an amazing job at staying within our budget and getting the protection we needed."
"Thank you for the kind words, Jessica, we appreciate you and Travis."
Andrea Mullins
November 11, 2024
"Jay and his team are absolutely fantastic! I have done business with them for years and they are so personable and they truly take time with their clients. It's not just one person in the office that is awesome, they all are. Highly recommend this office and Jay as an agent."
"Thank you for the kind words you shared with me personally and on my Google page. We are thankful you and your family trust us to protect you."
Adney Casey III
November 1, 2024
"Jay and his team are one of a kind! We had some deals fall through during the home buying process, Jaclyn was very helpful, patient and kind as worked through them. They were able cut my insurance premiums almost in half while not giving up any coverages. Give them a call! They love their clients!!!"
"Thank you for taking the time to share your thoughts. We are glad we were able to save you so much. We appreciate you. "
William Eason
October 30, 2024
"It’s all been a pleasure with these nice ladies even helped med with a situation I had with another company that could not help me."
"Thank you for taking a moment to share how we've been able to assist you with problems you had outside of State Farm. We appreciate you. "
Caleb Todd
October 11, 2024
"They cover all my equipment at an affordable price for a locally owned small business."
"Glad we could help you and your business Caleb, thanks."
Tina Woodley
October 10, 2024
"Mrs Karen and the team at the Pinson, Al branch is amazing, any time I have a question or concern they are always there to help in a timely manner!"
"Thanks for the kind words Tina, we appreciate you and Jeremy."
Brenda
October 3, 2024
"This office gives excellent service. It doesn't matter if I speak with my representative or another member of the staff. They are polite and knowledgeable about my needs."
"Thank you for the kind words Ms. Brenda. We appreciate you guys and are thankful you trust us to protect you."
Xeta mancer
September 30, 2024
"They’ve been an absolute asset to protecting my home and automobiles, and they have some of the best customer service available in the industry. 5 out of 5, would recommend this office for your insurance needs!"
"Thank you for taking time to share your experience with our office. We are proud to have served you and your parents for the past 10 years."