State Farm® Insurance Agent Jay Ellett
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mike Daugherty
June 17, 2025
"Stop by for a quote and the ladies in the office were so helpful and saved me a lot of fun."
"Mike, thanks for taking time to share the kind words relating to your experience with our office."
Janet Stell
June 16, 2025
"Hey my name is Janet Campbell and I have been with State farm for a while they have always treated me like family and always been there for me no matter what situation I'm in thank you State farm for being my family and being there for me when I needed you the most"
"Thanks for having been with us for a number of years now Janet. We look forward to serving you for many more."
Keith Bearden
June 11, 2025
"Awesome group and karen hilgendorf mundi and Jay Ellett are an amazing group and always take care of all your insurance needs. And definitely cheaper and better than any other insurance company."
"Thanks for the kind words, Keith, we appreciate you."
Tammy Lee
June 3, 2025
"Great customer service! Karen is always willing to talk out options that meet our needs."
"Tammy, we appreciate your family's business. We hope to serve you as long as your prior agent that retired last year"
Corey Darnell
May 30, 2025
"Very great people to work with, always understanding and will help you if they can I highly recommend"
"Thank you for the kind words, Corey. We are glad we've been able to help you with your personal and business policies."
sarah young
May 29, 2025
"Always a pleasure adding or taking off anything on our insurance! We know the price will always be the best!"
"Thank you for your 5-star review! We are thankful for your family."
Dennis Trotter
May 21, 2025
"I Went with jay and his assistants because of there professionalism, there kindness, and most of all there honesty. They all been great to me over the years thank all of yall for everything you do best agents in town!!"
"Thank you for taking time to share your years of positive experiences with our office; we appreciate you."
Jeremy Peoples
May 19, 2025
"Karen said I needed full coverage to cover a car that is broke downcar . Tried to just get comprehensive only and she told me that I had to have full coverage. She needs to fix what she did to my account. Don't come to this office. Very miss leading."
"Jeremy, we are sorry you aren't happy with our agency's handling of your coverage requests. Karen was walking you thru the requirements of having to have liability coverage in place on a vehicle that has a tag on it in order to prevent you from getting a fine from the state. When you indicated you didn't want to turn the tag in that's when she advised you would need to keep liability in place along with the comprehensive you were requesting, not 'full coverage.' We always make sure to make our insureds aware of state requirements as we don't want any fines, and potentially license suspensions, to occur in case of multiple fines. Please contact me so I can address your concerns further."
Greg Gober
April 23, 2025
"This office is amazing. Dealing with the office staff is as smooth as butter."
"Thanks for buttering us up with the amazingly kind words."
Guadalupe Lozano
April 23, 2025
"Karen has been great!! They gave me the best quote anyone gave me!!!! They the best!!!!!!"
"Thank you for taking time to share your experience; we appreciate you."
Reagan Tinsley
April 23, 2025
"Karen at Jays office is always very helpful and quick"
"Thank you for taking the time to share your thoughts! We all stive to provide quick, helpful service."
Jesse smith
April 22, 2025
"They went over everything i needed in the policy to make sure i was getting the same coverage and more with a cheaper rate! They were definitely awesome!"
"We're glad we were able to protect you at a lower rate. Thanks for giving us the opportunity to earn your business."
Dedrick Carr
March 30, 2025
"Best decision I made switching my coverage, Mr. Jay and Ms. Tasha are great"
"We are thankful to have earned your business and are thankful for the kind words. Pleas share with family and friends your experience with us; we'd love to have more people like you in our agency."
Ashley Calloway
March 11, 2025
"Had a great experience with this office."
"Thanks for the kind words, Ashley. We stive to be easy and pleasant to deal with every day. Stay in touch with us as your life needs change."
Daryel Thomas
March 5, 2025
"Very friendly and helpful would recommend to anyone they went out of their way to make sure I had the right policy"
"Thanks taking the time to share and for being a policyholder for over a decade now."
Steve fodor
March 4, 2025
"The girls in the office have always been so friendly and helpful. Always there when I have questions."
"Thanks sir. We are glad you chose to switch over to us last year."
Benji Boyer
March 2, 2025
"Thank you for taking care of my ever-changing car insurance needs! Great communication and service from the Jay Ellet local SF group here in Pinson. That Mercedes tho! Lol!"
"Thanks for taking time to share your thoughts."
Debbie Fannin
February 27, 2025
"Fabulous help and wonderful people. Couldn't ask for a better agent's office."
"We’re thankful for your feedback! We appreciate being able to serve your family for more than a decade."
Rose Smith
February 26, 2025
"Absolutely love the staff of this office!! I’ve been a customer now for a little over a year and a half. Karen was so thorough when going over every single way that I could save money on life insurance and my auto insurance. Very, very highly recommended!!"
"We appreciate the kind words and having you as a policyholder. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Daniel Williams
February 20, 2025
"👍👍 All around excellent very happy with everything."
"Thanks for your positive feedback! Let us know if we can help you in any way. We appreciate you."
Randall Hosey
February 11, 2025
"Curtious and very knowledgble."
"Thank you for taking the time to leave a review. We're glad to have you as a policyholder."
Travis Mcguire
January 31, 2025
"This place is awesome 😎.. highly recommended State Farm for all your insurance needs"
"Thank you for the awesome review Travis."
Richard Gajdos
January 30, 2025
"I can’t say thank you enough for jay and Tasha that I deal with at State Farm. No matter what happens they have been there to help me and guide me through the process. It’s nice to have an insurance agent that cares about you and your family."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Marion A.
January 22, 2025
"They were very informative helpful and knowledgeable. The gals in the office are also agents which helps a great deal. Easy to find."
"We appreciate your review! We’re striving to improve and love to hear any suggestions you have for how we can earn that fifth star! Thank you for choosing State Farm for your insurance needs!"
Sofrina Shepard
December 18, 2024
"I have been struggling to deal with “a different agency” (to put it mildly)! I decided to call Jay Ellet’s office which is in my neighborhood to ask what I thought was one simple question—how do I switch to your office? That one question led to the most informative conversation I’ve had with an agent. Ms. Karen answered ALL of my questions-even the ones I didn’t know I had. She also helped me understand ways that I could help my children understand the world of insurance better. Thank you TREMENDOUSLY, Ms. Karen."
"We were sorry to hear about the problems you were having. If there is anything else we can do to help, please let us know!"